Why don't you use the telephone?
> -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Philippe Landau > Sent: Tuesday, March 15, 2005 3:17 PM > To: discuss-list@opensrs.net > Subject: Re: DNS management down? - Is support there? > > > Jose Luis Moya wrote: > > I've been with Tucows (OpenSRS) for over 6 or 7 years now.... > lucky enough I > > hardly need support from them... but as usual when you do... you do > > urgently. > > > > I need an urgent change to MX records for a mail server change > of a client. > > My situation now is: > > > > - DNS management gives me errors on ALL zones I have... so I > have to think > > is a system error > > - I don't see any email regarding support windows... etc. I > could be wrong > > but I guess is not that. > > - I go to see "System Status" on my reseller panel... and it > doesn't work... > > - I go to "after hours" emergency support > (http://www.opensrs.org/.emerg/.) > > and it doesn't work either... > > > > > > Can someone let me know what is going on? > > Is this what you get normally when in need of help? > > Am I right when I miss the good old days of OpenSRS? > > did you get a reply, Jose ? > > kind regards philippe