On Thu, 21 Oct 2010 10:40:31 +1000, Jean Hollis Weber wrote: > I am appalled at the level of hostility and contempt being expressed by > a few people regarding the support of ordinary users -- our customers.
While I agree that organizing good user support is important, I feel that most of the discussions going on fall into the category bike-shedding (http://en.wikipedia.org/wiki/Bikeshed) rather than being very productive or constructive. I have to admit I have fallen into that trap too and replied more often than I should have, but if you look at the amount of energy spent on discussing the email-list implementation specifics or things relating to gmane. Heck, do we really think a user not willing to subscribe to a list would ever use gmane to post a question? Please keep the high-level discussions here, and create a wiki page for each specific topic, such as the preferred mailing list options and go wild there so that people knowledgable and interested can work that out as an "expert group". This list has become way too active and way too uninteresting for me to wanting to follow it any longer. And that is a bad sign. Sebastian P.S. Sorry for replying to this mail, I did not mean to pick someone out, this is just a general impression. P.P.S. Will shut up now. -- E-mail to [email protected] for instructions on how to unsubscribe List archives are available at http://www.documentfoundation.org/lists/discuss/ All messages you send to this list will be publicly archived and cannot be deleted
