I am even more interested in this type of conversion when people are looking for information. When do they convert from calling someone on the phone to using an online resource (knowledge bank)?
I know that this may be combined with some of the reasons that you've already given, but with my experience it is also access to a cpu with internet. I know that this is common day for everyone on this post and most people that we deal with from day to day. But if one doesn't have immediate access like they do with a phone (most everyone has these of course) then they won't use that medium. ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://gamma.ixda.org/unsubscribe List Guidelines ............ http://gamma.ixda.org/guidelines List Help .................. http://gamma.ixda.org/help
