On 10/23/07, Ariel van Spronsen <[EMAIL PROTECTED]> wrote:
> I am even more interested in this type of conversion when people are > looking > for information. When do they convert from calling someone on the phone to > using an online resource (knowledge bank)? > > - Anonymity/privacy - don't have to feel stupid by asking their > question > - Get a response/answer immediately (assuming they can find the > information they wanted) > - Discover additional information along the way? > - Anything else? - Social proof of information validity (ratings, reviews, comments, recommendations etc.). - Lasting record (archive) of transaction, information exchange. Oleh ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://gamma.ixda.org/unsubscribe List Guidelines ............ http://gamma.ixda.org/guidelines List Help .................. http://gamma.ixda.org/help
