I would say, based on my experience setting up a Usability group in a 14,000 org, that it's best placed in the product qualification area of R&D
To effect any changes in the product you're best placed near development. If this is a new group then dovetailing in to existing process will make for a much smoother ramp up to UCD. I would suggest piggy-backing on the existing bug reporting structure, but with a strong emphasis on the Enhancement Request reports for TPL's & PMs. You will still need close ties with Marketing (inc MarComms), establish a review of the CSO reports. But primarily, you need to be in the same silo as those implementing the designs. regards - pauric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://gamma.ixda.org/discuss?post=22415 ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
