My interpretation of usability within a large organization is one that is associated with the organization as a whole and not just with its products.
So in that sense, while usability has its place within design and engineering and the likes, I would tend to think usabilty should start at the very top. • Raminder Oberoi www.retheory.com On Nov 12, 2007, at 11:32 AM, "Rich Rogan" <[EMAIL PROTECTED]> wrote: > I've been in different orgs where usability/interface design/ > interaction > design/information architecture was aligned with various other > departments > and each alignment had it's issues: > > Align with Business, (BA's) - functional requirements usurp user > centric > requirements > Align with Marketing - marketing requirements usurp user centric > requirements > Align with Engineering - development issues usurp user centric > requirements > Align with QA - Isn't this team focused on "after the fact/this are > already > built" issues? (what benefit would this have, possibly in user > testing?) > > In my experience, by far the ABSOLUTE best placement of "usability/ > interface > design/interaction design/information architecture" was in it's own > department, where UCD issues could be evaluated on their own, not > competing > with other depts goals. > > As well, having UCD dept as an agency is great as you can swap teams > in and > out of projects, making for a more interesting work environment. > > UCD dept can also include other Creative depts like graphics, and > copy, > which work very well together. > > This is my experience at least. The larger the org, the easier it > should be > to assemble this team. > ________________________________________________________________ > *Come to IxDA Interaction08 | Savannah* > February 8-10, 2008 in Savannah, GA, USA > Register today: http://interaction08.ixda.org/ > > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... [EMAIL PROTECTED] > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
