Robert wrote:
> These are the basic tenets of what UCDers talk about all the time. Sounds
> like a process to me.

No, sounds like people who adhere a "philosophy" (Peterme) talking about their 
favorite design process, which includes methods that support a way of working 
that matches their philosophy.

It's a Venn diagram (of course!):
- all design processes should include some of the steps you mention ("define 
problem")
- many design processes will include steps that can also be found in a 
UCD-influenced design process ("determine the audience")
- all UCD-influenced design processes will include some of the UCD-steps (maybe 
"develop persona descriptions" but maybe not).

When I teach my "Interaction Design" training (which really is a "User Centered 
Design for interactive systems" training, but that is because I adhere to the 
UCD philosophy; another trainer adapted the material slightly to make it an 
"Activity Centered Design for interactive systems" training) I show the 
students the following description of User Centered Design:

"User experience and interface design in the context of creating software 
represents an approach that puts the user, rather than the system, at the 
center of the process. This philosophy, called user-centered design, 
incorporates user concerns and advocacy from the beginning of the design 
process and dictates the needs of the user should be foremost in any design 
decisions."
(From Microsoft’s MSDN Library, User Interface Design and Development section 
at: 
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/dnanchor/html/anch_uidesigndev.asp
 )

Peter
-- 
Peter Boersma | Senior Interaction Designer | Info.nl
http://www.peterboersma.com/blog | http://www.info.nl
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