Robert Hoekman, Jr. kirjoitti 28.11.2007 kello 3:52:

> So tell me, dear IxDA cohorts: what exactly is UCD?

That's really hard to say. I'm not a UCD proponent even, because in  
addition to user happiness, the technical feasibility and business  
viability are almost always equally essential. Users are important,  
but even they aren't the center of the world. There are those other  
issues. I don't like xCD, whatever the x.

Designing for behavior has been so rare in the past, that most digital  
stuff behave like computers and expect human beings to adapt. But it  
doesn't mean that the users should take the whole stage. There are  
other factors too, and asking which of those is more important is like  
asking which is more important: breathing or eating.

But ISO 13407 is a standard for "Human-centred design processes for  
interactive system". Maybe there's something that we could use to  
define UCD/HCD, if it helps our cause: 
http://www.usabilitynet.org/tools/r_international.htm#13407

Personally I think that Cooper's Goal-Directed Design captures the  
feasibility and viability aspects well. The design is directed by  
goals, not centered at them. And not only user goals, but those others  
too. But I give at least 3/4 of my time to think about the users. The  
architect next room is responsible for the feasibility and the coders  
are responsible for building it bug-free.

Thinking about business-related design, such as organizational  
processes or material/information flow design (when applicable) is all  
part of the behavior of the new solution. I hesitate to call that user- 
centered. User-directed, maybe. But goal-directed feels better.

Thanks,
Petteri

--
  Petteri Hiisilä
  Senior Interaction Designer
  iXDesign / +358505050123 /
  [EMAIL PROTECTED]

  "Simple is better than complex.
   Complex is better than complicated."
   - Tim Peters


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