Aren't solutions such as the airport security measures just another
way of designing for the user experience?  Rather than tell the
consumer that the chances of 9-11 occuring again are slim, isn't it
easier to just put on a show and make people feel safe again?

Or perhaps TSA and their measures really are insulting our
intelligence.  These are just thoughts that came to mind.

I have flown plenty since 9-11 and for every complaint I hear in the
security line, I will also hear a praise that they would gladly wait
in line for the security it provides.  And so we are back to human
nature.  People feel safe because by increasing all the security
validates their fears that something could very well happen and they
are now doing something to protect me.  Maybe people prefer that over
"Oh, there's nothing to worry about, it's safe to fly again."

Kind of like the monster in the closet.  We felt safer when our
parents actually took some action to kill it rather than tell us it
didn't exist.  That was the experience we preferred.

Just my random thoughts for the day.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=24028


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