I was reminded of this thread last night when I took some money out of a Barclays atm. They have the alignment of buttons and actions sorted.
They put a block arrow to each of the buttons even if there is no associated action. That means you can be sure what position it is you want to hit. With regards the transaction charges raised in the first message. As James said, here in the UK it is rare for a high street bank to charge for withdrawals at all. However we do have a growing number of standalone ATM's that sit in pubs, village stores or even sports centres. I remember using similar stand alone ATM in 7-11 last year in Florida. These standalones are leased to and managed by the venue who then takes proceeds from the charges for withdrawals. They vary between £1.50-1.75. Everyone I have encountered displays this information up front as part of the screen saver so you cannot miss it. I suspect this solution is more related to financial codes of practice rather than business being willingly helpful! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=24469
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