Mark -
I would say that if it's a potentially disruptive new feature - then call it
out in some way - if it's a catch up feature - let it soft-launch because as
you intimate - it draws attention to the fact that you are a latecomer and
playing catch-up...
This actually just happened to me last night when I realzies that my emails
in gmail are automagically getting labeld "Inbox" with a little (x) for me
to remove or re-label the message. I thought it was cool - but so minor
there was no reason to call it out, but when I discovered it - I thought to
myself, "Self - this is pretty cool - because most people don't even use
labels with gmail - so perhaps this might improve more users experience with
the product.

Not really insightful - just my thoughts.

On Jan 23, 2008 10:15 AM, Mark Schraad <[EMAIL PROTECTED]> wrote:

> If your are introducing a new feature on a consumer web site, does it
> always need to be overtly called out? Particularly if it a catch up feature
> (your competition already has something similar). I am wondering if there is
> benefit in letting the user discover a cool feature (any behaviorists out
> there?) - as opposed to directing their attention to it? Has anyone had this
> conversation or have insights to the issue?
>
> Thanks -Mark
>
>
>
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-- 
~ will

"Where you innovate, how you innovate,
and what you innovate are design problems"
-------------------------------------------------------
will evans
user experience architect
[EMAIL PROTECTED]
-------------------------------------------------------
________________________________________________________________
*Come to IxDA Interaction08 | Savannah*
February 8-10, 2008 in Savannah, GA, USA
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