The downside to this approach is that you basically turn your customers into an extension of your QA team. If something's not working, they'll be inconvenienced regardless, but their complaints are far less likely to be publicized. (We've had to use this approach where I work as well, and it has it's good and bad points.)
On Jan 23, 2008 10:43 AM, Julie Palmer <[EMAIL PROTECTED]> wrote: > > > I used to work in the airline industry, and my company completely > > believed in the benefits of soft launch...nothing every got announced > > until we knew it was in and performing well. We gave ourselves several > > days to discover problems before we made any announcement. > ________________________________________________________________ *Come to IxDA Interaction08 | Savannah* February 8-10, 2008 in Savannah, GA, USA Register today: http://interaction08.ixda.org/ ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
