Jeff said, "I don't think the numbers tell everything about the
usefulness of this or any other function (I've only needed a seatbelt
once, but I was glad to have it), so Bryan's data doesn't surprise me.
Some familiar controls may be worth keeping for the sake of user comfort
and convenience, more than pure function."

I *love* the seatbelt analogy, Jeff. So often we as interaction
designers get caught up in designing to reflect or incent usage
patterns, and forget the importance of communicating brand image - such
as trust and confidence - through design elements.

Paul Eisen
Principal User Experience Architect
tandemseven


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