On 12 Feb 2008, at 22:54, Jared M. Spool wrote:
[snip]
> If someone says, "This is not intuitive enough," the translation (in
> my opinion) is "I'm trying to figure this out and I'm not getting
> it." To me, the question then becomes, "Will other important users
> have the same feeling?" If the answer is yes, then you've learned
> something important. (Now you need to learn *why* they are struggling
> -- but that's a different question.)
[snip]

Yup. When somebody says "intuitive" or "unintuitive" to me I  
immediately talking to them about the triumvirate of domain, user and  
interaction/context.

Folk going "not intuitive" is always some sort of red flag - even if  
its just that the client doesn't understand their customers very well.

Cheers,

Adrian

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