> I do not have a particular > strategy to make scenarios, and scenarios and tasks are the same for me.
Typically, SCENARIOS are treated as end-to-end user activities that lead to achieving a specific user goals and TASKS are individual actions within these activities. For example: Goal: Feed myself before going to work Scenario: Make a breakfast Task 1: Pour water into a kettle Task 2: Put the kettle on Task 3: Put cereal in a bowl Task 4: Get milk from a fridge ... and so on. > I only look for what users would like to do in my Website, and adapt my > scenarios for these tasks. What are the goals that users are trying to achieve on your website? Potential scenarios: Scenario 1. Get information about a product Task 1: Find if the product is featured on this site Task 2: Find where the necessary product info is located Task 3: Check if the info is enough ... and so on. Scenario 2: Buy a product Task 1: Find if the product is available Task 2: Find product info necessary to make buying decision Task 3: Complete paykment form ... and so on. > What could be the right way to find potentials errors in an interface? This is a VERY abridged response; you should understand that a remotely sensible reply is worth many pages. 1. Identify target user audiences of your website. 2. Identify Top 5 user scenarios for each target audience 3. Break the top scenarios down into logical tasks 4a. Get users of relevant profiles to perform the scenarios 4b. If you cannot do user evaluations, recruit usability experts instead to do expert evaluations 5. Get results on (at least): - Task success rate: what proportion of users have succeded in performing scenarios and individual tasks - Time on task: how long it took users to perform each task (vs. how long they should spend on a task on this kind) - Satisfaction: subjective data on whether your users were satisfied witrh the experience (they can been objectively successful but hate the process) Lada > > > > Thanks, > > Chiwah > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... [EMAIL PROTECTED] > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
