Chiwah,

It's useful to make a distinction between scenario and task if you associate
not only goals with the scenario but also "fit"--fit with the user's goal/s,
context, and desires.  

At the task level it can be appropriate to figure out whether people are
able to do X and it's easy to think of quantitative measures to capture
their ability to do X. At the scenario level, which is in most cases a
million times more important, quantitative measures are more of a stretch.
You can ask people to rate things on a Likert scale, of course, but the
richness comes from the qualitative data. Better to have your team observing
than to try to translate findings into something quantitative.

Marijke

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