Chiwah, Are all the participants in one room at the same time? The problem that you will run into is twofold:
1) it will be difficult for all the users to do think-aloud at the same time; if you have a group discussion, then you will have to contend with group dynamics, and will likely get different results than you would if you spoke to participants one on one. 2) Even if you videotape the session, it will be much harder for you to analyze the results, as you will not be able to see each participants' screen as they are performing the tasks. I would recommend that you do try to convince your client to do a one-on-one test. Otherwise you may find that there is limited value to the data that you gather. As you are finding out, designing and moderating usability tests is a complex subject. If there is anybody in your company who is familiar with usability testing, then they could be an invaluable resource in advising you on the best approach and/or methodology. For further reading, I would recommend the Joe Dumas book below as a starting point. http://www.amazon.com/Practical-Guide-Usability-Testing/dp/1841500208/ref=sr_1_2?ie=UTF8&s=books&qid=1206542052&sr=1-2 -- Eva Kaniasty http://www.linkedin.com/in/kaniasty ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
