Thomas,
Yikes! This violates a basic trust principle of shopping carts. Here's
Jakob Nielsen on the subject ("E-Commerce User Experience," pp.84-85):
> "Trust is also related to pricing. High prices, shipping costs that
> appeared unreasonable, and hidden prices caused 5% of the sales
> catastrophes in this study. ...
>
> "Our users commented negatively on hidden prices. They were
> unpleasantly surprised by high shipping costs that were not shown
> until after they had gone through a lot of effort to find suitable
> products. ...
>
> "For these reasons and more, show the total price -- including
> shipping charges, taxes, duty, and any other fees -- as soon as
> possible. Don't wait until after the customer has placed an order."
-- Kim
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Kim Bieler Graphic Design
www.kbgd.com
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