Hi Jonathan,

A good methodology should allow you to be as heavy or lite as the project
requires. I work as an in-house IxD with a team of developers in Los Angeles
and India. The developers use Agile methods that overlap rather nicely with
my process, which is the Goal-Directed Design methodology created by the
folks at Cooper.  You might like Goal-Directed Design for identifingy how
the design team works with project management, developers, and stakeholders.
And it offers a good guideline for selecting and structuring
tools/deliverables.

Depending on the schedule and resources, the thing that changes the most
from project to project is the level of polish we put on artifacts and
documentation. For example, on a large project with a reasonable schedule
I'll create a lovely user & domain analysis document to provide context to
stakeholders & developers. It summarizes our research, introduces the
personas, and provides a nice narrative for each persona's scenarios. When
there's no time to make a nice document out of all of this, we still do
quick and dirty research but it stays on note pads, and white boards rather
than getting compiled in a document. Then we'll just hold a meeting to share
our research conclusions and introduce the personas. So in one project, the
research phase may take months but if we're pressed for time it gets
squeezed into days.

Hope this helps :-)

Angel Anderson
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