I guess that you could track the slow-rise phenomenon to the speed of
word of mouth. When small tweaks happen, they're usually not
advertised. So what's happening, I suppose, is that people see
something as easier and they spread the positive change amongst their
friends. While people who bumped on the site, if they can easily see
the path to completion with the change in place, then it leads to
conversion.

I've always been a sucker for this kind of studies focusing on small
changes and the impacts they made. I remember that a while ago eBay
rolled out their new layout by placing minor changes every couple of
days until they reached the full design overhaul. Don't know how it
worked out in the end, but I wouldn't mind reading about it.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=28215


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