Well, right or wrong, we generally just say users. As in new users or existing users or advanced users.
I've found over the years that "customer" may just mean the person who purchased the products but does not use it. However, that's all internal-speak. If you are exposing this to "users" then I would actually try to not use any of that. So, "Info for New Users" could become "Getting Started" or "Basic Options" or something like that, while "Info for Existing Users" could become "Advanced Options". Obviously I don't know your context but basically, take out the people part of it and just label it what it is not who it's for. Just a thought. Susie Robson -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dye, Sylvania Sent: Monday, April 21, 2008 3:58 PM To: [EMAIL PROTECTED] Subject: [IxDA Discuss] What to call The User? We prefer the terms "person" or "customer" when referring to people who use our software in general, but I'm wondering if anyone has suggestions for referring to them specifically? For example, let's say you're offering two sets of information to customers, one set each for new and existing users. They could be labeled: "Info for new users" and "Info for existing users." The terms "people" and "customers" don't work here, because they're not new *people* and they could be existing customers, but new to this product. I've been tossing this around in my head for a while and can't seem to come up with anything that works. If anyone has suggestions, they'll be greatly appreciated! Thank you, Sylvania User Experience Designer ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
