Putting the YOU in User.... When I'm talking to you, I may as well use that syntax. If I'm giving directions or otherwise informing you, I generally use the convenient, casual and accessible "you"..... Fdor example:
"You just click on the button..." "If you're a newbie / If you're experienced" "You might want to check this out..." et cetera I believe that the informal "you" style makes any web System-Generated Information (i.e. Help, Directions/Instructions or Notifications/Alerts) *much* more readable. It's direct. Its's concise. It's immediate. There's no abstraction. It even works on Documentation. Just contextualize by identifying which Role you're addressing. Value-added: by encouraging you (the documentation reader) to put yourself "in the shoes" of several "user roles", we've helped everyone to embrace the very essence of UxP. Y'all have a good time now, John > We prefer the terms "person" or "customer" when referring to people who > use our software in general, but I'm wondering if anyone has suggestions > for referring to them specifically? > > For example, let's say you're offering two sets of information to > customers, one set each for new and existing users. They could be labeled: > "Info for new users" and "Info for existing users." The terms "people" and > "customers" don't work here, because they're not new *people* and they > could be existing customers, but new to this product. > > I've been tossing this around in my head for a while and can't seem to > come up with anything that works. > > If anyone has suggestions, they'll be greatly appreciated! > > Thank you, > Sylvania > > User Experience Designer > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... [EMAIL PROTECTED] > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
