Hi Martin, I'd talk to your CEO or whoever is in charge, show them before and after scenarios and make a case as to why you think usability = increased revenue. I would also do a bit of internal marketing, ensure your team are referred to as interaction designer (never graphic designers) and do some educational sessions on why preplanning and information architecture add to the product and is something everyone can support. You have to solve the internal attitude to it before you (and your coworkers) can educate the client. I would research industrial design history and how they got into the mix (they were seen as glorified prettifiers before). hope that helps. james
On Thu, May 22, 2008 at 4:38 PM, Martin <[EMAIL PROTECTED]> wrote: > Thanks, Michael. Those are all important factors. I didn't have it as clear > in my head as how you articulated it. > > As for "what the customer prefers", I think they are open to being educated > and respect and defer to the expertise of people in fields other than their > own. (Not that I'm in any way an expert at this stage.) > > There's a tendency for Flash or HTML prototypes to end up as front end code > > in the app sometimes so heads up there. > > > Not likely in this case, luckily. I'll be working on enhancements to an > existing project, so it will be implemented in GWT, for better or for > worse. > > > ... I'd recommend that you focus more on facilitating design processes and > > communications than on higher fidelity prototypes, at least during the > early > > phases of the project. Good luck! > > > > Sounds sensible. I get the impression that I am just expected to come up > with one design that will work, which the developers can then go build. So > I'll have to impress upon them that this will require *some* sort of user > input. The thing is, I'm not clear about which would better serve the > design: some sort of ethnographic research, or some kind of usability > testing. (Sure, doing both would be best, but in this situation, what would > give me more bang per buck? I think usability testing would be the easier > sell, in any case...) > > Thanks, > > Martin > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... [EMAIL PROTECTED] > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help > ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
