>> Seems to me that frustration and delight are measures of
"enjoyability", not "usability". I think there's a difference,
and that the difference is important.


I agree. I would not push "usability" too far to become an umbrella
term. Frankly, it's kind of a dry, uninviting term. To me describing
a design as "usable" sounds like describing a meal as "edible".
As others have said on this list before, "usable" would seem to be
the minimum goal for a design. Of course, as someone who does this
every day, I acknowledge how surprisingly difficult this minimum is
to achieve - and that making food edible is certainly the first
priority.

But assuming we're maintaining reasonable "usability", there ought
to be many qualities we can aspire toward. Take for instance,
"interesting", "intriguing", "amusing", "fascinating",
"absorbing", "fast-paced", "punchy", "diverse", "soothing".

I agree with the reformulation If predictable > Then usable. But
notice that "predictable" would be considered an insult in a
restaurant review.

 
Eugene Chen Design
User Experience | Strategy   Research   Design
http://www.eugenechendesign.com



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Posted from the new ixda.org
http://www.ixda.org/discuss?post=29451


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