I know several ladies who work at a retail H&R Block store during tax season (using PCs to fill out hundreds of USA federal income tax returns during tax season) and I have overheard them complaining about having to leave the keyboard and use the mouse for pull down menus. I was curious why they thought they had to do this and asked why. They said they normally prefer to tab to each field and type in the data, but for pull down fields they HAD to use the mouse to select the desired value since the field was filled in with something already so they couldn't type in it. (I was fascinated by their interpretation).
They resisted hearing that they could still tab, then just type the first letter then use up/down arrows if needed. I don't know if this is helpful or not, but here you have two data points for 50 yo American females. It's a small set so I might discount it, except for these employees are trained exclusively on PCs and are completely dependent on the software to do their entire job. I think if it were me, I would really want users to know about the feature but be very worried that they didn't. Best of luck! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=29732 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
