> > I've been working with customers and how they work with software > (first in support, then moved to development) for 9 years, and > customers didn't know then, and still do not (at least in our > market) understand type along features.
Well, that's not entirely true. Example: a college student directory that features suggest-as-you-type, pulling from a small set of possible results (students) to filter out all but those whose names started with the letters entered. Tested through the roof, and the simplicity was much appreciated. Yes, there are caveats. Example: users who stare at their keyboards while typing may not notice the filtered results unless they look up at least once (and sometimes not even then), but if the results are still on screen when they finish typing, they do eventually notice and often love that they didn't have to click to the next page to get search results. Even with the caveats, I've seen far more instances of "I get it, and I love it" than I have of "What the heck just happened?". The testers spanned a wide demographic range. Different careers, colors, religions, eduction levels, computer experience levels, ages—you name it. I'd be interested in knowing what makes up your market. -r- ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
