Hey, Jeff
Well in the case of adaptive interfaces making the easy assumptions
should be fairly do-able, but can you give an example where you need to
make guesses in a more dangerous envoirment? I was looking for some, but
untill now I couldnt really come up with viable ones.
Jeff Garbers schreef:
Hi, Bojhan! Are you asking for an example where autocomplete or
guessing is less dangerous, or what? I'll post back to the list once
I'm clear on what you're asking... thanks!
On Jun 9, 2008, at 1:05 PM, Bojhan Somers wrote:
I agree with this statement, as moving around entire conten modules
is all bad all the way. I do think that pushing towards more adaptive
interfaces is a positive development as in web application
envoirments where you need to support several audiences you either
run into scale issues or slowly become more and more bloated. Where
making assumptions on the current knowledge level of the user can
greatly impact usability and chaning over time as current knowledge
level also changes.
I wrote an article on this at my blog some time ago, in which I put
up some slides of Stephen P.Anderson his talk on this subject.
Jeff Garbers do you have an example that is less extreme, as I cant
really think of any other the financial or medical forms?
Bojhan Somers
www.bojhan.nl
Mark Canlas schreef:
I see it more of what areas are designated as dynamic versus static.
There
are tons of recommendation systems out there (Amazon) and no one
complains
about the change of the content, because it's pretty much never
moving. The
content changes, but the hotspots themselves do not.
Here, we're talking about huge moving targets, like entire content
modules
on a page, even the navigation bars maybe. And that, I think is the sin
here.
I don't think anyone will disagree that autocomplete is useful
because it
helps supplement the experience of inputting text into a box. It
doesn't
disguise/change it.
On Mon, Jun 9, 2008 at 11:18 AM, Jeff Garbers
<[EMAIL PROTECTED]>
wrote:
On Jun 9, 2008, at 10:49 AM, [EMAIL PROTECTED] wrote:
I am a user who doesn't appreciate when a system "guesses" what I
might
like. The use of that word makes me nervous for myself as a user
and for a
client of mine where "guessing" may just not be reliable or
accurate enough,
leading to more frustration.
I think "guessing" is fine as long as it's peripheral to the main
line of
interaction. Autocomplete is a simple example of this idea -- I
can just
type and if I happen to notice that the software has "guessed" what
I want,
I can save some typing time and click it. But if something popped
up and
said "Hey, it looks like you're typing SMITH, is that what you
want?" I'd
uninstall the app in a heartbeat.
Guesses -- or, let's say, "reasonable heuristics" -- are often also
appropriate when providing default values: the application has already
filled in certain fields based on what you've done in the past. Of
course
you have to be careful when the data is critical; you might not
want to
assume, for example, that the radiation dosage this time would be
the same
as last time and get people in the habit of just clicking past the
form.
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