Two things strike me as missing from this discussion:-
- who is the 'best practices' list for?
- at what level of granularity is the list useful?

My experience makes me feel that practitioners do not need lists of
best practices in order to do their work - but they may  use it to
explain to non-practitioners why they are doing what they are doing.
For example, 'why are you doing ethnographic research?' ...
'because it is best practice'. Patterns, by contrast, seem much
more likely to be a tool used by the designer in the course of
design.

Secondly, does interaction design benefit from a best practices list
at the level of saying that 'ethnographic research', 'usability
testing', 'mental models' or 'personas' are all best practice.
Or do we benefit more from having the internal dialogue about what is
best practice in ethnographic research, or in persona creation?

Personally, I would like to see this latter discussion taking place -
what makes for best practice in usability testing, say, and how do I
help others identify it and do it? Of course, I raise this question
from the point of view of someone who is managing these activities,
more than doing them.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=30922


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