On Jul 2, 2008, at 8:42 AM, Rich Rogan wrote:

I'd have to agree with what I believe all this threads comments are pointing
to (and add that this is what we're doing in our app, with great user
feedback), - it's better to disable a button when this functionality is not
available then:

1. Hide it, or
2. Leave it visually enabled but thru user intervention the user discovers
it is actually "disabled".

Actually, no. We've been saying we agree with Joel, that #1 is usually bad. The best practice we seem to be hovering around is:

Leave the item visible, but visually distinguished as disabled. When possible, allow for some means to explain why it is disabled (tooltip, help icon).

Dan


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