- apologies for posting this in the wrong place the other day, was trying to
do things in a hurry :-(


Hello,

I have to do a proposal including timings for a solution in which there will
be 300 end users of a new system aimed at improving efficiency in the work
place by using technology where before things were done on paper or over the
phone.

What percentage of these 300 do I need to observe in their place of work,
interview and so on for the information to be representative of the whole?

- I want to get enough information to be able to develop personas and
wondered if there were guidelines regarding the numbers and statistics for
getting it right.

Many thanks!
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