Just thought I would pass along this little treat. I got an email about an hour ago telling me that our client was concerned that the video player on one of our projects pages had controls that were 'below the fold', and the client was concerned it would cause user experience problems. I asked which page and went to check it out. Looking at the page, I wasn't sure how it could be below the fold since it sits near the top of the page, but asked for clarification of the user's screen resolution and browser type.
In the meantime, I tried several different resolutions, different browsers and browser sizes, toolbars on/off, and couldn't get the video player to NOT have the controls visible. I sent an email explaining what I did to our client rep, informing him that because the client standards are for 1024 x 768 resolution, we had developed to that size, but that it should work even at 800x600 resolution. I re-iterated my previous requests and asked if it would be possible to get a screen shot to see what he was seeing. Well, I just got the screenshot and the problem was immediately evident, if not anticipated: They only had their browser window open to about 30% of their screen real estate. Needless to say, 30% of an 800x600 resolution DID hide quite a bit of the page, including the controls for the video player. I could only respond as nicely as possible that 'maximizing their browser should solve the problem'. ** SIGH ** Marty DeAngelo User Experience Lead D I G I T A S H E A L T H ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
