On Mon, 25 Aug 2008 22:28:43 -0400, Paul wrote:

>These days, on the other hand, scrolling seems to be ingrained behavior for 
>anyone with a mouse in their hand. In a web 
site design I tested last year, for example, the design offered two
options for viewing a list of search results: via paging, or in 1 long
list. Almost all users - regardless of experience with computers -
elected to scroll vertically through the whole list of results, rather
than page through the list. And regardless of the option selected, I
observed vertical scrolling in practically any page where the user had
interest.

Where you have a list of results, it's relatively obvious that there's
more if you scroll down. I've seen a lot of people in test situations
not scroll, even when they describe themselves as web savvy. If you
have a design that looks like it might be the end of the page, there's
no cue for people to scroll further - and many seem not to notice the
scroll bars. It's something that puzzles me, but can't be ignored, and
it's dangerous just to assume that people know they have to scroll.

*    Nick Gassman - Usability and Standards Manager - http://ba.com *
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