Further to Alex's post below and some other comments in this thread, the 
usability testing I've done also demonstrates very different behavior these 
days compared to the 1990's, with respect to people whom I would characterize 
as novice users.

As the risk of repeating the obvious, in the early days, any content below the 
fold really was at risk of being missed. Most novices could not be counted on 
to scroll the page.

These days, on the other hand, scrolling seems to be ingrained behavior for 
anyone with a mouse in their hand. In a web site design I tested last year, for 
example, the design offered two options for viewing a list of search results: 
via paging, or in 1 long list. Almost all users - regardless of experience with 
computers - elected to scroll vertically through the whole list of results, 
rather than page through the list. And regardless of the option selected, I 
observed vertical scrolling in practically any page where the user had interest.

Paul Eisen
Principal User Experience Architect
tandemseven

-----Original Message-----

I have discovered that "the fold" has different levels of relevance
according to the audience.  For example, working for a tech company with an
audience composed primarily of engineers, we discovered that so long as the
information was easily navigable (anchored properly, etc.), users preferred
a long page to multiple pages for tech specs, tutorials, case studies, etc.
But a news site benefits from chunking pages and offering a "print" or
"single page" option for the minority that desire a single page.

Right now I work for a social network in which our user profiling shows
several strong minorities of browser and resolution, so we can be flexible
in design. So long as there is a clue that scrolling down leads to
interesting information or apps for them, we're good :-)

bests,
Alex O'Neal
UX manager

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