Ok, so there's a fine line between things like 'needs',
'features' and so on. Perhaps motivations & needs is better* ...
moving away from the coffee analogy let's try IT:

Motivation: "I want to edit movies on my computer"
Need: High RAM & good graphics card

The point is that the Starbucks tool attempts - not entirely though -
to question the user's taste and likes/dislikes as opposed to
requiring the user to flick through facets such as geographical
origin, roast type etc.

Bryan's Camcorder tool does a similar thing but feels a bit more
'facety' as it refines the amount of products meeting that
criteria. It still asks 'natural' customer-orientated questions
though.

Keep the examples coming ... 

John 


* (I am seriously at pains to avoid another semantic debate, I think
those of us subscribed to the IAI list this week are a little
definition-weary...)


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=33112


________________________________________________________________
Welcome to the Interaction Design Association (IxDA)!
To post to this list ....... [EMAIL PROTECTED]
Unsubscribe ................ http://www.ixda.org/unsubscribe
List Guidelines ............ http://www.ixda.org/guidelines
List Help .................. http://www.ixda.org/help

Reply via email to