Chad, If you want to get into the question component in-depth, I'd highly recommend "Improving Survey Questions" by Floyd J Fowler.
http://www.amazon.com/Improving-Survey-Questions-Evaluation-Research/dp/0803945833/ref=sr_1_1?ie=UTF8&s=books&qid=1224628035&sr=8-1 Regards Steve 2008/10/22 Chad Jennings <[EMAIL PROTECTED]> > Howdy all - > I am looking for a resource which outlines list best practices for online > questionnaire creation. Want to provide some guidance to our marketing team. > I remember reading a great one or two page article on "Top Ten Best > Practiced for User Questionnaires" or something like that in an issue of > Interactions magazine a year or so ago, but cannot for the life of me track > it down. It had a some great items such as starting with easy to answer > questions and to not include a middle, neutral point (i.e. Satisfied, > Neutral, Dissatisfied), etc.. > > Anybody remember this article or have a similar resource? > > As an aside, this Quant research will be complimented with some Qualitative > studies, just mentioned to avoid starting a thread on the pros and cons of > each. > > Thanks for the help. > Cheers, > Chad > > ........................................................... > Chad Jennings > VP, Design and User Experience > [EMAIL PROTECTED] > > Blurb, Inc. > ........................................................... > > > > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... [EMAIL PROTECTED] > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help > -- ---------------------------------------------- Steve 'Doc' Baty B.Sc (Maths), M.EC, MBA Principal Consultant Meld Consulting M: +61 417 061 292 E: [EMAIL PROTECTED] Blog: http://docholdsfourth.blogspot.com Member, UPA - www.upassoc.org Member, IA Institute - www.iainstitute.org Member, IxDA - www.ixda.org Contributor - UXMatters - www.uxmatters.com ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
