You could try a tool tip that is a one liner with a link for "more..." Clicking the "more..." link would extend that tool tip into a box with a more complete help. Perhaps this could link to a page within a full Help mechanism, instead of just a bunch of free-floating help screens/bubbles. I would then have Help separate as a module within the app or a pop-up so the user doesn't lose context.
Jennifer Jennifer Vignone User Experience Design CIO Technology 245 Park Avenue, 10th Floor New York, NY 10167 212-648-0827 [EMAIL PROTECTED] "Mark Pawson" <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 11/07/2008 12:31 PM To <[EMAIL PROTECTED]> cc Subject [IxDA Discuss] Good examples of Help Tooltips I have been asked to come up with an intuitive help method for tooltips on a very complex dialog. I immediately thought of a question mark which the customer clicks on and then drags over the interface, but that idea has been nixed. Our competitors tend to put question marks next to every main control which I have argued makes an already complex dialog look far too busy and also sends a message that says " look out this is confusing". That is my own personal opinion backed up by only common sense, so if I am wrong please someone correct me. Our challenge is a standard one line tooltip will not be enough to describe the intent of the control(s). At the same time they do not want to fall back on separate context sensitive help windows opening. They want the customer to stay in the interface where they are working and get helpful information as required. Any good examples out there on the web that I can look at. Thanks Mark ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help Generally, this communication is for informational purposes only and it is not intended as an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. In the event you are receiving the offering materials attached below related to your interest in hedge funds or private equity, this communication may be intended as an offer or solicitation for the purchase or sale of such fund(s). All market prices, data and other information are not warranted as to completeness or accuracy and are subject to change without notice. Any comments or statements made herein do not necessarily reflect those of JPMorgan Chase & Co., its subsidiaries and affiliates. This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by JPMorgan Chase & Co., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. Please refer to http://www.jpmorgan.com/pages/disclosures for disclosures relating to UK legal entities. ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
