This phrase has become the mantra of amature interaction designers and of the 
electronic product industry in general. It is the road block in the way of new 
and better ways to control our systems. It even prevents logical enhancements 
to our otherwise well-designed products.

Take the new philips HDTVs. At least the one I have has put a lot of thought 
into their remote and UI. To set the colors it shows you a bunch of photos in 
split screen and asks you which looks best. It has a minimal amount of buttons 
on the remote. (although they missed a switch aspect ratio button which is 
about the most-used non-core functions on a TV)

They even have a input source system that lets you more quickly switch between 
the 15 inputs by not switching channels right away and letting you up and down 
arrow through the list.

However, here is where they missed the mark.

I can change the labels on those inputs, I can change the labels on the 
channels too. It even handles collisions from multiple sources with x.1 x.2 x.3 
channels. But with all these hundreds of options. I am stuck the same chan 
upchan down idiom that has always been on remotes.

I'm not an industrial designer. But even I was able to think up a much better 
alternative. Replace the volume and channel buttons with mouse-wheel-like 
dials. And in the case of the channels, pop up a list of them like a cable-box 
channel guide and let me dial through them.

The snap-to feeling of the wheel will give me a rough estimate of how many I've 
passed, and if it requires I depress the wheel to go to a channel, then I will 
have saved a lot of time and frustration.

You could even use a wheel that can jog to one side or the other and use the 
side motion to traverse a menu. Or for volume.

I've actually had a TV where the remote had a wheel for the menu. It even 
depressed. So I know there are no technological concerns preventing it.

I can't be the first person to think of this. Why isn't this the norm? Is it 
only because of the "People are Used to it' mantra? Or is there more to it then 
that? Can you think of more examples?

Will
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