Angel, I'm curious how you conducted this 'theoretical' usability
study... 

It sounds like the one you described was treated like a focus group,
asking opinion questions about preferences to A vs B. This typically
produces questionable results, and is too prone to being manipulated
by the facilitator.

A study using tasks, and a few concrete metrics collected for good
measure should be more than enough to convince stakeholders of option
A vs B, provided you've picked "fair" tasks, and test a good number
of users (and recruited the "right" users, based on the product's
target).


--Etan

Senior User Experience Engineer

www.EchoUser.com



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Posted from the new ixda.org
http://www.ixda.org/discuss?post=37105


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