On Jan 25, 2009, at 2:12 PM, Ali Amrohvi wrote:

They all believe that designing for the end users only involve usability
issues... Should I send them a copy of Allan Cooper's "The Inmates are
running the asylum"? :)

How about you send them a better design, prove it's better through whatever means you need to, and start acting like a designer.

Good designers know that good design will prevail when presented. Good design always prevails because in the end, it's easier to build, easier to maintain, easier to use and maximizes ROI for the business. What does not prevail are people talking about good design, or posturing their degrees around as if a piece of paper will miraculously create good design.

Have you created a new design, complete with new aesthetics and pixel- perfect mockups, new information design that is clear and succinct, simpler interactions or workflows, and built a prototype that makes all of this obvious beyond a shadow of a doubt? If not, then might I suggest you get to work and stop complaining about engineers not getting it.

NOTE: Until designers do all of the above, engineers have every right to be suspicious of anything you claim will be better.

There is NO qualitative research and both hardware-/software engineers
think that their own opinion about the products matter.

Their opinion does matter. That you think it doesn't is the crux of your problem.

--
Andrei Herasimchuk

Principal, Involution Studios
innovating the digital world

e. [email protected]
c. +1 408 306 6422

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