Thanks very much, Jack. I don't know why Google didn't do it for me - but it
didn't.

 

The piece by the ex-Assistant Commissioner will be particularly useful for
me. 

 

Best

Caroline

 

From: Jack Moffett [mailto:[email protected]] 
Sent: 18 February 2009 22:57
To: Caroline Jarrett
Cc: 'IXDA list'
Subject: Re: [IxDA Discuss] Should IxDA support a US National Design Policy?

 

 

On Feb 18, 2009, at 4:37 PM, Caroline Jarrett wrote:





Jack, could you give me some references to this work? Due to my fascination
with forms in general and tax forms in particular, I'd love to find out more
about this claim, which I'd not heard about previously despite a few
contacts here and there with the Australian Taxation Office.

 

Certainly.

 

http://www.mitpressjournals.org/doi/abs/10.1162/desi.2008.24.1.55

 <http://design.case.edu/2002workshop/Positions/Preston.doc>
http://design.case.edu/2002workshop/Positions/Preston.doc

http://powerofdesign.aiga.org/content.cfm/smith_cat



 

Google's fast. I got my previous post as one of my search results! :)

 

Best,

Jack

 

Jack L. Moffett

Interaction Designer

inmedius

412.459.0310 x219

http://www.inmedius.com

 

 

First, recognize that the 'right' requirements

are in principle unknowable by users, customers

and designers at the start.

 

Devise the design process, and the formal

agreement between designers and customers and users,

to be sensitive to what is learnt by any of the

parties as the design evolves.

 

                                       - J.C. Jones





 

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