Jared - thanks for the reference! I will have to check it out :) Lots
to consider

AJ - Yes, it's a conundrum. Some of my coworkers have suggested that
it's not necessarily that the fields are there on forms, but that
they require us to fill them in. The thought is, "if I want to give
more info, great, if not, then just call / email me." For us though,
it's just sales leads, not products, so required things for
processing I think takes a bit of a different angle, as in your case,
which sounds like it could benefit the user as much as the company to
have more fields input via the web?


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=41431


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