I would suggest requiring the bare-minimum necessary for the user to complete their task: email address.
Sales can reply via email: Thank you for contacting us. How can we help you? Any additional information can be gathered after the lead is confirmed. Yes, it makes extra work for sales associates but they should require the least effort possible for interested parties to contact them. Faster, easier, better. If sales wants to get clever they can garner Company name from email ([email protected]) and do a little prelim research too. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=41431 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
