Hi Janna,

Interesting thoughts indeed. In my work I have seen both general and
application/project-ish specific personas used. Of the two, the
application specific personas were more useful. That being said, I
was in project/delivery/tactical mode and trying to get something
through the door. 

I think even when personas are used to create overarching strategies
and concepts they need to have a range in order to get to the point
of the problem or gap you are trying to solve. I think that going to
general, one can end up not thinking about alot of the gaps that may
go along with the strategy. 

~ Lis
http://www.elisabethhubert.com


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=42485


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