>From my experience they need to be specific. Otherwise you fall into the 'Elastic User' issue that Cooper points out in 'Inmates Are Running The Asylum.' That is everyone 'knows' the general user, and this general user just happens to fit into his/her own perspective of the solution. Which leads to the team arguing for functionality based on what they want to see. Specific personas help clear this issue up.
Tracy - I am very intrigued by your 'dramaturgical readings' scenario. Please do post details/results if you are able to conduct a session like that. Along those lines I do wonder if it would be of any value getting actors to run through improv type scenarios based on user personas. Just to see it performed by skilled actors with an outside perspective. Might be cool for the project team to watch and reflect afterwards. In case anyone was interested, here is a nice link with a bunch of persona related articles: http://www.informationdesign.org/archives/cat_personas.php . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=42485 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
