Hi Brad, I'd like to know what you and the others think of IxDs triggering intended behaviour through persuasion or even "nagging". One scenario:
A company has received complaints that applications are being treated too late and applicants receiving no response whatsoever for months. So, they create a workflow on top of the applications database that sends a message to the one responsible, reminding him to reply the candidate. Of course, that message links directly into the HR app and makes it as easy as possible to keep the applicant informed using predefined texts etc. In this case the interaction design has the goal to influence the user behaviour in order to ensure adequate Corporate Behaviour towards external stakeholders, the applicants. The whole thing is being set up to influence someone to do something differently. Would you consider that ok? Milan -- ||| | | |||| || |||||||| | || | || milan guenther * interaction design p +49 173 2856689 * www.guenther.cx ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
