Navid, can you share more about where they're at now? What's their
current perspective on design? What is their background?

Is there an existing team? Are you trying to make them more central
or staff up, or...?

Much of Marty Cagan's writing is relevant to this. See his book
Inspired, or his newsletters:
http://www.svpg.com/article-index#WorkingWithUserExperienceDesign

He is not a designer, but a design advocate, 100% from the
perspective of making businesses successful. 

If any of them have engineering backgrounds, it could be helpful to
bring up Cooper or Nielsen. (I recently gave a preso and specifically
brought up Visual Basic and explicitly said I was bringing it up to
make what I was about to talk about seem credible for those people
with an engineering background. The room full of people knew the EVP
was an engineer. Got a good laugh.)


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=44848


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