Hi Rob,

I haven't seen any specific research on this but, if this form is to
sign-up for a newsletter, then I would argue that getting the maximum
number of email addresses should be your goal, regardless of the
optional data. You can always try to convince people to update their
profile later in some way, or do survey, but at least you'll be able
to start that conversation, rather than having no point of contact at
all.

Good luck with your testing, I'd love to hear what you found out!

Luis.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=47354


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