Which particular form are you referring to? They seem to have several online forms at different countries. Is it one of these?
http://american.redcross.org/site/PageServer?pagename=ntld_options http://www.redcross.org/portal/site/en/menuitem.d8aaecf214c576bf971e4cfe43181aa0/?vgnextoid=46f51a53f1c37110VgnVCM1000003481a10aRCRD&vgnextfmt=default http://www.redcross.org.uk/emergencysite/default.aspx?id=88916 I recall seeing an article describing a usability review about that precise site donation's form. I think it was this one: http://www.insightdesignsblog.com/?tag=website-usability ... which mentions an increase in donations after the suggested design was rolled out. Maybe the collection of links in that design (the "Ways to Donate") is not that bad? Which are the points that you find pretty weak? ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
