On Feb 17, 2010, at 7:02 AM, Ari Tenhunen wrote:

> Absolutely too many personas or user groups. It makes management more 
> complicated in many ways. I would hav max 5. 

Base it on the data. Look at the overlaps and differences in their behaviors, 
wants, goals and needs. When you find a significant difference in behavior that 
warrants a unique design case, then and only then do you create another persona.

There's no magic number of too many or too few. There's only what the data 
tells you. Coming in and saying "there should never be more than five" without 
being able to back it up with data will get you into trouble and is frankly 
inaccurate, which equates to bad design. 


Cheers!

Todd Zaki Warfel
Principal Designer, messagefirst
Author of Prototyping: a practitioner's guide http://bit.ly/protobk
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