On Wed, Apr 25, 2012 at 10:38 AM, Brodie, Kent <[email protected]> wrote:
> The Google policy on their DRIVE service is enough to turn me off, at least
> for now.    I already have dropbox, and it satisfies my needs wonderfully.

To quote a friend:
"Comparing to dropbox' TOS - https://www.dropbox.com/privacy#terms - I
suppose theirs read a bit clearer, but Google's are more precise;
where DB say "you allow us to do whatever we need to do to provide the
service", Google says "if you use our services, you allow us to do
these things". I don't really know which way I prefer, but the effect
is pretty much the same."

On Wed, Apr 25, 2012 at 11:09 AM, Ryan Frantz
<[email protected]> wrote:
> I concur with Kent: I'll never use those services to store critical content
> on a cloud-based storage service.  They're convenient, to a point.  But
> convenience cannot trump security, especially if that's a major concern for
> you (it is for me).  Heck, I store sensitive content on my IronKey only
> AFTER I've encrypted it with GPG.  Perhaps that's a little much to some, but
> I like to hedge my bets.

So many absolutes in one paragraph!

How do you define "critical"?  Is "critical" about uptime or privacy?
A lot of storage services provide better uptime than I used to provide
my users at certain previous companies.  A provider has contractual
obligations about snooping your data with legal recourse: the data
stored at past employers has no contractual standard.  How many times
on this and other mailing lists have sysadmins told stories of the CEO
or other executive making them hand over someone else's private email
or giving them access to someone else's files?  I once met a sysadmin
that proudly snooped the email of all the employees with no written
permission and no actual rules about what he was looking for (which
meant if you were on his s---list you got more examinations).  In most
of those cases there was no TOS other than "the CEO says he's allowed
to do it".   And lastly, we all believe when we store data we do it
more securely than others but how many people here actually do all the
right things required to properly handle their certs, passwords, and
so on?

I used to feel the same way:  I would never put critical information
on someone else's server.  Then I worked for a CEO that wanted to use
SalesForce.com. OMG!  Our valuable, valuable customer data!  Sales
information!   Customer lists!  Financial data!
I fought against moving to Salesforce but the CEO said "managing risk
is the responsibility of the CEO. You're job is to inform me of the
risks. I've taken them under advisement."   Well, switching to
Salesforce.com turned out to be one of the best things that company
every did.

It turns out nothing in this world is black and white.  The value of
the features in Salesforce.com and the value of being able to access
that data from anywhere was much more important than the risk that SF
would violate their ToS.

We, as system administrators, often forget that these trade-offs exist.

There are no absolutes.

Tom

-- 
http://EverythingSysadmin.com  -- my blog
http://www.TomOnTime.com -- my videos
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